Project Care and the Lifebook Platform target the key challenges of the adult social care system, improving the navigation, orchestration and delivery of care across the UK.
Recipients of Care collaborate with their networks via the Lifebook App, integrated with our Care Worker tool Lifebook Pro, enabling delivery of high-quality, person-centred care.
Project Care is an initiative to identify and rectify challenges across the social care sector. Our primary focus has been creating and supporting strong relationships at the frontline between recipients of care and their care workers, with an aim of reducing care worker shortages and enabling person-centered care that truly meets the needs of the recipient.
To facilitate the formation of these bonds, we have also targeted continuity within the care system, endeavoring to provide clarity and guidance, reducing the time from enquiry to accessing the appropriate care services.
Existing Challenges: Aging Population and Local Budget Cuts
Our Objectives:
Our solutions: Rapid, accurate allocating of care recipients to suitable care providers and services based
on detailed knowledge of need.
Existing challenges: Increased workload, less focus on personable care, and care worker shortages.
Our Objectives:
Our solutions: Comprehensive client and care management, through initial inquiries, planning, and care delivery. Empowering care teams to deliver person-centered care via tools and training, supporting the best decisions for the client
Existing challenges: Fragmented care system, Decrease in quality of care, Dehumanisation and
loneliness
Our Objectives:
Our solutions: One-stop shop for everything care related. Personalised assistance throughout the process. Orchestrates connecting with appropriate care services, while keeping support networks in the loop
One Platform, One Community, for Client and Carer.
We believe that effective care is grounded in the genuine connections formed between Care Workers, Recipients of Care, and their supporting networks.
At Lifebook, we are removing barriers, streamlining communication, and ensuring our communities can focus on what really matters - delivering personal care that truly meets the needs of the individual.
Lifebook provides personalised, conversation-focused guidance through the social care system with a place to store and manage care information, tools to organise and manage your care, and a way for family and other members of your network to take part in and collaborate on your care.
Our Virtual assistant is trained to handle any request related to social care, guiding users through the care system, providing access to accurate, up-to-date information and resources relevant to their specific context.
They will remember any previous chats, ensuring information doesn't fall through the cracks; provide real-time, up-to-date information from official sources and your profile; and provide plain-language conversation to make it easy to understand.
For Care Workers and Providers, Lifebook PRO supports management of the ongoing care delivery, with a primary focus on empowered, self-organising care teams providing person-centered care.
We support the management and access of in-depth client care information; digital Care Diaries to keep other Care Workers and networks on the same plus client and team management, including rota, scheduling, and communication channels.
We also understand that creating the right relationships is sometimes the largest barrier. That's why we're also creating and orchestration service to bring both halves together, connecting care requests (whether from the Lifebook App directly, or LAs / ICSs) and channelling them to the right providers via Lifebook PRO.
Through the Lifebook Platform, we will change the way people experience the Adult Social Care system, from the orchestration and planning level of Local Authorities, ICS's and Care Providers down to the front line of Recipient of Care and Care Worker relationships. We will provide: